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Frequently Asked Questions
 
 
1. What does ABPoly Online Store offer?
2. Do you have a catalog available?
3. What is average bangle size ?
4. What is your sampling policy ?
5. How can I place an order/make the payment?
6. What about my privacy?
7. Can I phone or fax my order?
8. Which credit cards does ABPoly Mall accept?
9. Is my credit card number/bank a/c. number secure?
10. Does ABPoly Store use SSL encryption?
11. How do I make sure that you have correctly registered the order placed?
12. Are the items despatched as per the display on webpage?
13. How much time do you take to deliver after the payment has been made?
14. How can I find out if an item is in stock?
15. What is the mode of delivery?
16. How do I know that my order has been dispatched?
17. Where all can ABPoly Mall deliver products?
18. How do I check the current status of my order?
19. My order is shown to be in 'In Process' state. What does it mean?
20. Can I cancel an order after it is submitted?
21. How do I contact you regarding my order?
22. Return Policy
23. Need Further Assistance?
1. What does ABPoly Store Mall offer?

Our online store makes it possible for you to buy our products from almost anywhere in the world. Through this service, you can order from the wide range of items shown on the site while making the payment online. The products will be delivered at the address given by you, according to your specifications.

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2. Do you have a catalog available?

Our website is our catalog. We can send you link to visit our catalog of all kind of bangles & bracelets. If you need something special or you found something you like somewhere else, let us know. We probably have it or can get it for you. Contact us at  info@banglesexporters.com

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3.What are average size?

Determine the inner diameter of bangle. Most Common Bangles Sizes are 64 MM & 68 MM around the world. However, any sizes can be made on order.For open-cut bracelet, it is 60MM, as it is easily slided into wrist.

In Indian subcontinent, sizes are called in inches, such as 2-08 (for 64 MM), 2-10 (for 68 MM). Most common sizes in India are 2-04 (for 56 MM) , 2-06 (for 60 MM) & 2-08 (64 MM)

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4. What is your sampling policy?

To respond to the demands of our customer's need, we have established several customer-focused practices in our organization. Our sampling policy is amongst one of the most customer friendly and advantageous practices. A glance at some of the highlights of our sampling policy:

  • The minimum time required to prepare a sample would be 2-3 weeks.
  • Free samples would be sent, for order value above 5000 USD to large wholesale retailers & importers.
  • All the samples, with unit value of more than 50 USD, are paid and the rest can be sent for free to our buyers worldwide.
  • For all paid samples, the amount to be paid by the buyer would be adjusted against the actual order when placed by the buyer.
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5. How can I place an order/make the payment?

You are requested to follow the following steps to place your order:

  • Identify an item of your choice from our online product catalog
  • Add it to your shopping cart using "Add to Cart" button
  • Once you have added all the products you wish to buy, click on Checkout button and follow instruction.
  • You will be prompted to verify your order and proceed further for giving your credit card details, billing and shipping information.
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6. What about my privacy?

We do not sell or rent customer information to any outside agencies, marketing firms, etc.

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7. Can I phone or fax my order?

We accept retail orders generated ONLINE ONLY. At present, we do not offer a facility for order by phone or order by fax. However, we do accept WHOLESALE ORDERS through e-mail at info@banglesexporters.com

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8. Which credit cards does ABPoly Store Mall Shopping accept?

We accept MasterCard, Visa, American Express, Discover & Diners Club credit cards through PayPal.

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9. Is my credit card number / bank a / c. number secure?

It is through ‘PayPal’ & moreover, You can feel safe shopping at banglesexporters.com. All of your credit card transactions are secured using SSL technology (Secure Socket Layer), which begins before you give us any personal information, and remains secure throughout your visit. It is most safest method for credit cards through ‘Paypal’.

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10. Does ABPoly Store Mall use SSL encryption?

Yes. While selecting products and adding them to the Shopping Cart, the customer is in a Non-Secure Mode. After he/she presses the Pay-Now button, It is switched to Secure Mode in order to collect the billing and shipping information.

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11. How do I feel sure that you have correctly registered the order placed?

After you have placed the order, you will get an e-mail confirming each order registered with us. Please check your e-mail and if you want any correction, you are requested to get in touch with us at info@banglesexporters.com

Additionally, you can check the order information on the web.

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12. Are the items dispatched as per the display on webpage?

Since our products are handmade, the product specifications (size, color etc.) mentioned with the product photos are only approximate. Hence, there may be a slight variation in the pictures and the respective products. ABPoly, in its absolute discretion, may deliver a similar / alternate product for reasons or exigencies beyond its control. At the same time ABPoly will make all possible efforts to make its services delightful for you.

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13. How much time do you take to deliver after the payment has been made?

We take 5 days for shipping the products from our warehouse, after confirmation of your order. If your ordered item is not in stock it may take 10-15 business days for the item to be manufactured & be dispatched to you. The courier agency (FedEx, UPS,UPS) will require additional time to deliver the products to you. This would vary from destination to destination.

Please note we can only ship to the billing address of the credit card. If your billing information does not match, your order may be delayed. If you place an order for a custom/personalized item it normally takes about 15 business days. Please allow additional time for shipping via UPS or FEDEX if shipping to P.O. boxes. We will email you on the status if an item is backordered. To check on the status of your order please log-in your account.

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14. How can I find out if an item is in stock?

For any item not in stock, you will be informed by return email as it will be dispatched within 10-15 days.

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15. What is the mode of delivery?

Delivery of orders is made through renowned courier services - FedEx, Airborne, UPS, Fedex & Aramex.

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16. How do I know that my items has been dispatched?

We will send you an email regarding the shipment of your order, as soon as it is handed over to the courier agency, along with the Consignment number under which it has been shipped. If you want to call the courier agency, to follow up, you can use this number.

Confirmation through e-mail shall be sent to you after your order has been dispatched. You may also track your order status online by logging into ‘My Account’.

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17. Where all can ABPoly deliver products?

ABPoly can deliver items to almost all the major countries. You may place orders from anywhere in the world by making online payment in US Dollars, using your Credit Card through ‘PayPal’ or Wire Transfer. For more details kindly contact info@banglesexporters.com

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18. How do I check the current status of my orders?

You can view the status of your order by logging your account on http://www.banglesexporters.com

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19. My order is shown to be in ' Processing' state. What does it mean?

Your order passes through following states before it finally enters the 'Dispatched' state:

  1. Processing: This is the default status for your order and it comes as soon as order is placed.
  2. Processed: Your order/payment has been approved by our payment gateway. We are ready with the product and the order will be executed as per your specifications.
  3. Dispatched: Your order has been successfully dispatched from our end; or
  4. Cancelled: Your order could not be approved by our payment gateway or we are not in a position to deliver the goods due to some constraints.
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20. Can I cancel an order after it is submitted?

For cancellation of order under ‘processing’ stage, you should promptly intimate at customerservice@banglesexporters.com .

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21. How do I contact you regarding my order?

You can send a mail to our Customer Service Group at info@banglesexporters.com and we will be glad to help you.

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22. Return Policy

We offer a 7 day hassle-free refund and/or exchange policy. If you are not completely satisfied with your order, simply return it to us. Let us know if you would rather have an exchange item or a refund. All returns must be undamaged and in their original condition. We do not refund the cost of shipping.

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23. Need Further Assistance?

You can send an email or call us!
Email: info@banglesexporters.com
+91 93529 34790

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